A well-established professional services provider with a varied property portfolio is seeking an experienced and highly organised Property & Lettings Manager. This full-time, multi-site role involves oversight of residential properties as well as a London-based hospitality site. The successful candidate will split their time between Elephant & Castle (3 days per week) and High Wycombe (2 days per week), with regular visits to other properties across the portfolio.
This is an excellent opportunity for a self-motivated and proactive professional looking to take ownership of a growing and diverse property portfolio, delivering high standards in compliance, tenant management, maintenance coordination and administrative oversight.
Key Responsibilities
Lettings & Tenancy Management
- Manage property listings via online portals and coordinate new lettings.
- Schedule and conduct viewings with prospective tenants.
- Oversee tenancy administration including agreements, renewals, and legal documentation.
- Prepare properties for new tenancies and carry out regular inspections.
- Ensure full compliance with rental regulations including HMO licensing, Gas Safety, EICRs, and other statutory checks.
- Manage tenant onboarding, move-ins, and end-of-tenancy processes.
Financial & Compliance Oversight
- Oversee rent collection, monitor payments, and manage arrears.
- Register tenant deposits with the appropriate scheme and handle disputes if they arise.
- Process and approve invoices, ensuring efficient budget management.
- Maintain compliance across all properties with up-to-date safety certifications and legal standards.
Maintenance Coordination
- Respond to maintenance issues promptly, liaising with tenants and contractors.
- Source and negotiate competitive quotes for repair works.
- Oversee snagging and maintenance tasks at the beginning of new tenancies.
- Schedule and manage remedial works and safety renewals during tenancies.
- Implement tailored maintenance plans and follow up on all work orders within 24 hours.
Operational & Administrative Support
- Conduct routine property inspections to ensure quality standards are maintained.
- Keep clear records of maintenance, tenancy, and compliance documentation.
- Maintain effective communication with landlords, clients, and internal stakeholders.
- Provide updates on property performance, highlighting issues and proposed resolutions.
- Ensure the smooth day-to-day running of a broad portfolio that includes residential and hospitality assets.
Candidate Profile
The ideal candidate will bring strong experience in property and lettings management, with a hands-on approach and confidence operating across multiple sites. Strong knowledge of UK property legislation is essential, along with the ability to manage competing priorities in a fast-paced environment.
Essential Requirements:
- Demonstrable experience in property management and residential lettings.
- Solid understanding of current UK property compliance and legislation.
- Full UK driving licence (required).
- Excellent organisational, communication, and problem-solving skills.
- Comfortable liaising with tenants, contractors, and senior stakeholders.
- Able to work independently across different locations.
This role offers a dynamic and rewarding opportunity for someone looking to step into a trusted position within a growing and varied property operation. A discretionary bonus is offered in addition to the base salary, along with the opportunity to take real ownership of property and portfolio management functions.
